At Moiooo, we are committed to providing a smooth and reliable shipping experience for all customers worldwide. Please read our shipping policy carefully before placing your order.

Order Processing Time

• Orders are typically processed within 1–3 business days after payment confirmation.
• During holidays, promotional events, or high-demand periods, processing times may be slightly extended.
• Once your order has been shipped, you will receive a shipping confirmation email with tracking information.

Shipping Method:VIP  Air Cargo $13.99  Standard Shipping $6.99  Ovre $79 Free Shipping

Shipping Destinations

We currently ship to most countries worldwide, including:

• United States
• Canada
• United Kingdom
• Australia
• Europe
• Selected international destinations

If your country is unavailable at checkout, please contact our support team for assistance.

Tracking Information

• Tracking numbers are usually updated within 2–5 business days after shipment.
• Customers can track their orders directly through the shipping confirmation email or our tracking page.

Customs, Duties & Taxes

For international orders:

• Customs duties, taxes, and import fees may apply depending on your country’s regulations.
• These charges are the responsibility of the customer.
• We are not responsible for delays caused by customs inspections or clearance procedures.

Incorrect Address & Delivery Issues

Please ensure your shipping address is correct before placing your order.

We are not responsible for:

• Incorrect or incomplete shipping addresses
• Lost packages due to address errors
• Failed delivery attempts caused by unavailable recipients

If you notice an address error, please contact us immediately.

Lost or Delayed Packages

If your package is significantly delayed or lost in transit, please contact our support team. We will work with the shipping carrier to assist you as quickly as possible.

Contact Us

If you have any questions regarding shipping, please contact us:

📧 Email: service@moiooo.com